Simplify document and query handling

Accounts Receivable plays a critical role in the financial success of any business as it is the point where sales are converted into actual revenue. Reconciling billing issues and improving debt collection can be time consuming and costly process that involves reviewing each document received.

The major business challenge that Account Receivable Departments face is to maximise cash flow through optimising and controlling the process of invoice generation, distribution, delivery, query resolution, and cash collection.

To streamline manual and time-consuming Accounts Receivable processes, Adest AR will;

• automatically captures, index and report on (without the need for scanning) all relevant documents outputted by accounting software applications
• dramatically improved receipt management, particularly in cases such as overpay, underpay, or duplicate pay receipt exceptions
• digitally capture and match paper documents, e.g. proof of deliveries, with existing documentation
• provide instantaneous access to all documents for immediate on-line query resolution
• enable Internet access to specific documents, i.e. self-service for internal or customer query resolution
• centrally store and archive all your Accounts Receivable documentation

Organisations utilise Adest Accounts Document Management Services to streamline a full range of Account Receivable processes and objectives, including

• Sales quotation and order capture
• Sales order and invoice processing
• Accounting reports
• Reduced debt collection time and debtor days overall
• Improved cash flow
• Greater customer service combined with faster query resolution

The Issue	The solution
Paper intensive processing in accounts receivable.	Automatically capture, index and store all accounts receivable documentation in a single digital repository.
Need to improve cash flow	Resolve customer payment queries immediate with on-line access to digital copy documents and reports thereby reducing debtor collection days.
High staff costs usurped in filing, matching and processing high volumes of outgoing documents	Using automated capture and filing of documents for on-line retrieval mean personnel are no longer required to file and store documents.
No audit trails, reporting on incoming customer query or resolution status	Reports at document and departmental level are automatically produced with the Adest exception reporting facility.